The best way to reach Solaxyra is by email at contact@solaxyra.com. We read every message and usually reply within a few working days.
What Can You Contact Us About?
- Errors or unexpected results: if a calculator gives a result that looks wrong, or a page contains an outdated price or rule. Please follow the steps on our report an error page so we can check it quickly.
- Questions about a calculator: if you are unsure what an input means or how a result was worked out.
- Suggestions: ideas for new calculators, extra inputs, other countries or currencies, or clearer explanations.
- Accessibility: if any part of the site is difficult to use with a screen reader, keyboard or on a small screen.
- Privacy requests: to ask about or exercise your data protection rights, as described in our privacy policy.
- Permissions: if you would like to reuse content beyond the short quotes allowed in our terms of use.
What We Cannot Help With
We are not able to provide personal financial advice, inspect or approve an electrical installation, or recommend a specific installer or supplier. For electrical work, please contact a qualified electrician. In the UK, use a registered electrician whose work meets BS 7671.
We do not sell advertising placements, sponsored rankings or installer leads, so we do not respond to requests for paid links or product placement.
Helpful Details to Include
- The address of the page you are writing about.
- Your country, if your question depends on local prices or rules.
- For calculator questions, the values you entered and the result you saw.
Response Time
We usually reply within a few working days. Reports of errors that could affect safety are checked first. Privacy requests are answered within the time required by data protection law.
To learn more about the site and how it is run, see our about page and editorial policy.
Last updated 7 October 2026 by the Solaxyra Editorial Team.